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Terms & Conditions

Terms & Conditions


Acceptance of Terms

By accessing the content of (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available here. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

Information about us

Our site is operated by Sampford Courtenay Cider and English Wine Company Ltd (“we”), a limited company registered in England and Wales under company number 07029615. Our registered office is Solland Farm, Sampford Courtenay, Devon EX20 3QT.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please ensure that you familiarise yourself with our terms before using our site.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Social Responsibility

The company does not sell alcoholic products to anyone under the age of 18. By accessing our site you must confirm to us that you are over 18 years of age.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of a registration scheme or a security procedure, you must treat such information as confidential, and you must not disclose it to any third party. We will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms and Conditions. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. From time to time, we may restrict access to some parts of our Site, or our entire site, to users who have registered with us


Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our Site, and in the materials published on it, including but not limited to trade marks, designs, logos, text, images, audio and video materials, look and feel and software (including code, interface and website structure) (“Materials”). The Materials are protected by intellectual property laws and treaties around the world. All such rights are reserved. You may not remove any copyright or other proprietary notices from any Materials on our Site.



In Normal circumstance, deliveries to mainland UK destinations will be fulfilled within 3 working days from date of order. At peak periods or due to unforeseen circumstances, the despatch of orders may take up to 7 working days.

Deliveries to the UK Highlands and Islands and international consignments may be possible, please contact [email protected] with details of the products you would like to purchase and we will obtain a delivery quotation for you.

The Companyis a craft cidermaker and stocks of cider are limited by seasonal variations. All cider is offered for sale subject to availability. If stocks of a product are exhausted customers will be offered a suitable alternative or refund. The company cannot be held liable for any issues with stock availability or courier delivery issues, but will of course endeavour to achieve a prompt resolution to any problems.

Price and availability of products in the online shop may be subject to change without prior notice.

By placing an order for alcoholic goods you confirm you are over 18 years of age. The delivery must be received and signed for by an over-18.

Distance Selling Regulations

Customers retain the right to return goods up to 7 working days from receipt of goods. In such an event, the goods must be returned in pristine, saleable condition and postage and packing will be at the expense of the customer.

Sale or Return

Sale or Return is not available in our online shop. On placement of an order, a contract is formed between the Buyer and The Company for the payment and subsequent delivery of the ordered goods.

Damaged or Faulty Goods

Please inspect your parcel before accepting the delivery from our courier. If the courier informs you that the parcel has been damaged in transit, please ensure you obtain a signature from the delivery driver confirming this, should you wish to proceed and accept the order. We recommend that you do not accept goods that have been damaged in transit. The Company cannot be held liable for any issues occurring as a result of a customer signing for damaged goods. Parcels which appear intact on delivery but are found to contain damaged goods on opening should be reported to our office immediately, we can then take the appropriate action. Damaged or faulty goods should be retained by the customer in the packaging they were delivered in, until such point as The Company has advised on collection or disposal arrangements.

Special Offers and Competitions

Special offers are available as described in the offer text and may not be altered or amended. We will advise of any terms and conditions specific to certain promotions. The Company reserves the right to withdraw or alter special offers. All pricing and offers advertised on our website are available via online purchase only unless otherwise stated.

Competition entrants must be aged 18 years or over on the date of entry. Entries are limited to one per person and must be received by the published closing date in order to be eligible for the draw. The Company reserves the right to offer an alternative to the advertised prize if necessary.

Partial Invalidity

These terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court.


No failure of either party to exercise any power given to it in these terms and conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party's right to demand exact compliance with the terms hereof.

Data Protection

All personal data you provide us is used to process your orders. This data will be treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.

Applicable Law and Competent Jurisdiction

In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on the web site strictly imply the acceptance of these terms and conditions.

In case of dispute or claim, the customer agrees to seek an amicable solution with before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, products, etc.) will be subject to the exclusive jurisdiction of the English courts.